About us

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We at The Bowling Emporium want to make your shopping experience as convenient as possible. With that in mind, we have compiled a collection of frequently asked questions to help while you’re on-line.

If I use my Credit Card on-line, is it safe?
Shopping at The Bowling Emporium is as secure as shopping at your local department store. All of your credit information is transmitted and located on a secured server that uses a powerful encryption process to protect your personal information. This means that not only is your credit card number safe, but your phone number, address, e-mail and other personal information are protected as well.

You can tell you are on a secured site by the small key in the left side of your Netscape Browser or the picture of the lock at the bottom of your Internet Explorer.

How quickly will I get my order?
When possible orders are processed, filled and shipped the same day as received or within one to two business days. Regular domestic shipping typically takes 3-5 business days via UPS Ground (or Priority Mail) depending on your location.

Can I have my order delivered overnight?
Yes, but there is an extra charge for special-shipping orders. If you wish to have your order shipped Overnight or 2nd Day, please call 1-800-521-2695, or 314-993-8462 to make arrangements for any special shipping.

What carrier do you use?
Our preferred shipper is UPS. Where appropriate we also ship by Priority Mail, Parcel Post, Express US Mail and DHL Worldwide Express.
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How is shipping calculated?
For domestic orders shipping is only $4.50 per order plus a handling charge of $1.50 per item.

International rates (Economy) are $20.00 per order plus a handling charge of $7.50 per item. Express delivery is recommended for International orders because it is faster, more reliable, and can be tracked. Express delivery is available for International orders for an additional charge: $27.50 for shipping plus a handling fee of $7.50 for each item ordered.

Will I be charged state sales tax?
Only orders that are sent within the state of Missouri will be charged sales tax. The current tax rate is 6.575% and will apply to the total purchase price of the items excluding shipping and handling charges.

Who do I contact for more information?
Here at The Bowling Emporium we’re happy to help in any way we can. If you have a question or comment, please contact us at:

Sports Tec / Bowling’s Bookstore
1248 Andes
St. Louis, MO 63132
Phone: 314-993-8462
Fax: 314-993-4282
Toll Free: 1-800-521-2695

Bowling Center Performance Evaluations

A bowling center Performance Evaluation is a simple and easy way to identify your center’s strengths and weaknesses and develop a realistic marketing and action plan to help you achieve your full potential as a manager/proprietor.
The process is not disruptive to your business, employees or customers. In fact, it is educational, motivational and fun. Most importantly, it will help you to generate more business, have more productive employees and happier customers.
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The evaluation process includes:
Interviewing employees, management, customers and vendors.
An analysis of your current league schedule including recurring special events.
A cursory analysis of your financial statements (lineage, revenues, expenses, cost-of goods).

The Performance Evaluation includes a [minimum] two-day on-site evaluation, followed by a comprehensive written report which features:
Market Analysis
General Observations
Physical facility
Maintenance
Staffing
Customer Service
Potential for Growth

Revenue Potential
Establishing Priorities
Short Term
Long Term
Specific Promotional Programs including support materials

A detailed Action Plan for the future

In addition to a detailed center analysis,
the Center Performance Evaluation will also focus on:

Creative Promotions and Making Bowling Fun Again
The Importance of Database Marketing
Creative Thinking Strategies
The importance of Planning, Implementation and Follow-up
Brainstorming and Developing an Action Plan
Customer Service
Neighborhood Marketing Techniques
The Performance Evaluation basic fee is $2,750 (plus expenses).
Contact:
BowlingMarketing.com
Attention: Paul Kreins
3510 N.E. 182nd Street
Lake Forest Park, WA 98155
1-800-826-4349
(206) 417-1463
(206) 617-0981
Email: BowlingMarketing@aol.com
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Pksface2Paul Kreins’ experience and expertise in bowling center operations is extraordinary. His background includes:
Paul Kreins.
Center manager for independent proprietors.
District Manager for Brunswick Recreation Centers.
Director of Marketing for AMF U.S. Bowling Center Operations.
Owned and operated two bowling centers.
Founded Positive Marketing Concepts — a unique management and marketing consulting firm.
Has done numerous seminars and workshops for proprietor associations throughout the world.
Conducts “Performance Audits and Evaluations” for U.S. Military centers.
Writes a monthly column for Bowler’s Journal called “Management Trends” and a
column for Bowling Digest called “Then and Now.” He is a 26-year member of the Bowling Writers Association of America.
Member of the Professional Bowlers Association (28 years).
Kreins is generally regarded as one of the most innovative and progressive individuals in bowling today.

He is a specialist in the turnaround of “distressed” bowling centers and is responsible for some of bowling’s most successful and creative promotions and marketing techniques.

How To Order

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The Bowling Emporium employs an on-line shopping program that provides you with a virtual shopping cart. While on-line you can add items to your cart by filling in the quantity box with the number of items you wish to purchase and clicking on the Add button. If you click on the Add button without putting a quantity in the field, the item will not be added to your shopping cart.
Each time you add an item to your shopping cart you will be brought to our Shopping Cart Review Page where you will view your total order. At any time you may choose to remove or modify the number of items you wish to purchase.

To continue shopping just follow the link to return to our catalog, or to make your purchases, just click on the Check Out button. The Check Out button will take you to the page where you can enter your shipping and payment information.
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Once you have entered your shipping and payment information, simply hit the Confirm Order button and you’ll be brought to a page where you can verify that your ordering information and shipping information is correct. Feel free to print this page for your records. Once you highlight the Submit Order button, your order will be sent to us.

Now that you know how to order, click here if you’d like to learn more about us!